Fake antivirus Got Now Technical Support

In order to boost sales, traders fake antivirus products such as Live PC Care offers direct technical support for their victims.

According to researchers at Symantec, once users install the program, they will see who preach the false appearance that their PC had been infected with some kind of malware. This is a common way to fake antivirus offering his services.

"What is unusual is that it is now a free trial version of Live PC Care provides the 'online support' to such notice," said Marc Fossi, manager of Development, Symantec Security Response, as VIVAnews quoted from PCWorld, February 23, 2010.

Fossi mentioned, with the click of a button, the user will be connected with an agent who will answer any questions users have about the product, via instant message.

"The agent script is not automatic, but a real person. This suggests the validity of these fake antivirus programs, "said Fossi. "Obviously, the user thinks, if the program has a real technical support, software would be nice," he said.

Nevertheless, the technical support provided did not help much. According to Symantec, the service staff just trying to convince the victim to buy a product costing 30 to 100 dollars.

This is not the first time detected a fake security products have technical support services. Previously, the company called Innovative Marketing has operated a call center to support the "security products" they like WinFixer.

According to some security analysts, technicians from the Innovative Marketing applies the same as Live PC Care, they try to convince victims to buy their product.

If you've purchased and installed, the 'virus' is sometimes lowered the security settings on the victim's computer. In addition, they offer a false sense of security because their product actually does not protect a computer from the latest security threats.

Fake antivirus itself has become a frustrating problem for users over the past year. Software is sometimes inadvertently installed through pop-up ads that appear and try to convince the victim that there is a problem on their PC.

During July 2008 until July 2009 then, Symantec itself has noted there are 43 million fake antivirus trial installation of the Internet user's computer.

There are Trojan behind Yahoo and Google Ads

Be careful when interested in online advertising. Because, now many malware (malicious software or malware) that hide behind a variety of online advertising.

Latest findings from researchers from Avast anti-virus companies are quoted from CNet site, uncovering malware-malware that exploit vulnerabilities in a variety of application platforms, Yahoo's ad, Fox, and Google.

Avast security experts say that the most widely ad platform malware is possessed by Yahoo Yield Manager and Fimserve owned Fox Audience Network, which is estimated to reach more than 50 percent of the infected online ads.

In smaller amounts, Google DoubleClick platform and MySpace are also carrying malware. "This is not a small player who has been infected with malware, but an ad server that is connected with Google and Yahoo," said Lyle Frink, Manager of Public Relations of Avast.

Malware found on ads that use Java scripts to by Avast named 'JS: Prontexi'. According to security experts Jiri Sejtko Avast, that script is a Trojan program, which targeted Windows systems.

Trojan was looking for security holes that have Adobe Reader, Adobe Acrobat, Java, QuickTime, and Flash. Although computer users do not click on any links, this trojan will directly infect a computer, immediately after the browser to load (loading) ads that have been possessed by malware.

The ads have been infected with a trojan that had been milling about in cyberspace since last December. According to data Avast, there are approximately 2.6 million customers who have penetrated computer this trojan. Nearly 530 thousand of them get it from the Yield Manager ad, and another 16 300 from Google's DoubleClick.



Yahoo representative said it was investigating the matter, but could not provide much information. "We have identified this problem and is trying to incapacitate in our system," said Yahoo to CNet.

Google spokesman also claimed to have found malware on their ads and middle fix this problem. "When our automated system managed to identify this problem, we immediately stop operating the ads that have been exposed to malware, and we will continue to improve our security system," said Google spokesman.

Practice of inserting malware via advertising is starting to bloom. This practice is also called malvertising (malicious advertising). Before this, few ads in the New York Times, TechCrunch, Drudge Report, and also briefly possessed WhitePages.com malware.